Reservations: ExcellentGoodFairPoor

Confirmation: ExcellentGoodFairPoor

Chauffeur: ExcellentGoodFairPoor

Vehicle: ExcellentGoodFairPoor

Billing: ExcellentGoodFairPoor

Overall: ExcellentGoodFairPoor

On time:YesNo

Appearance:ExcellentGoodFairPoor

Safety:ExcellentGoodFairPoor

Geographic Knowledge:ExcellentGoodFairPoor

Customer Service:ExcellentGoodFairPoor